Returns & Exchanges

At OLEVS, we want you to be completely satisfied with your timepiece, which is why we offer a 30-day return policy for items in their original, unworn condition. If your watch doesn't meet your expectations, our streamlined process ensures a quick and hassle-free return or exchange.

1

Initiate Your Request

Log in to your account or visit our returns portal with your order number and email address to start the process.

2

Prepare the Package

Securely pack the watch in its original OLEVS gift box along with all protective films, manuals, and warranty cards included.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing